By: J. Patterson

Dear John, We met by being season ticket holders, seated next to each other in the ‘Dome. We started to chat between whistles, then between periods, then between games about real estate. I shared how I was just learning and looking at investing and you were very happy to share your knowledge with me. It was refreshing to meet someone who has similar views on business and integrity as me. I eventually started to discuss the issue with our house. I told you about the 2-year challenge to find someone to fix the problem. At the time, it was more of a nuisance, but as time came to pass and life happened, we came to a point where it needed to be fixed. You went out of your way to reach out to your contacts to find someone to help us, eventually leading us to Great Scott! Construction. During this time, I accepted a work transfer overseas. About 6 months before I was to leave Canada (June 2016), we met with you to discuss listing our house. I remember it very clearly. My Mom was visiting and was sitting near us listening. You took your time (almost 2 hours) and went through everything with us. We discussed the cold storage issue, and jointly agreed on the path forward. After you left, both my Mom and husband, Ryan, were impressed by your information, level of detail and simplicity. That went a long way making Ryan and I feel comfortable. We have a few realtor friends as well as realtors we had used in the past, so there was a large selection of people we could have used. Now the push was on to sell the house, which required the repairs to be completed first. As things go, it ended up taking a full year before we were ready to finally list the house for sale. You patiently waited, staying in contact, checking in on the repair progress. I am sure I don’t know the full extend of your efforts to get our house sold and for the highest value. Market conditions were challenging, resulting in 2 sets of professional pictures being taken to keep the listing recent. You provided staging services, and I’m sure other tactics. 4 months before the house sold, Ryan departed Canada to join me and there is where we really started to lean on you. You collected documents for us, referred us to a great lawyer (Robert Clark), and most importantly, you dealt with the other realtors and the eventual purchaser. You always had our back and made sure to act in our best interests. You provide guidance to us when things got choppy near the end with a difficult purchaser, while also assisting a more junior realtor on the other end, without compromising your ethical/legal responsibilities. I think this is part of what separates you from other realtors. Your ability to hold a deal together when it is a win-win for everyone. Tough and direct when required and flexible in other areas. Best realtor for value! I look forward to working with you again, on both personal and professional endeavours. The hockey gods may not be shining on our Flames, but they were smiling on me when I bought my season tickets, ending up next to you. With great thanks and appreciation,

By: Ann Smith

Hi, just a note to say thanks for all you have done for us throughout this process. As first time buyers, we had a lot of unanswered questions regarding the purchase of our home. Thank you for providing the answers to many of these and giving us informed advice on the homes that we visited!